Frequently Asked Questions
Everything you need to know about your next timeless piece.
Does Levy's Fine Jewelry offer free shipping?
Yes, we offer complimentary insured standard shipping on all domestic orders over $500 to ensure your jewelry arrives safely.
What is your return policy for online orders?
We offer a 14-day return window for a full refund or exchange, provided the item is in its original, unworn condition with all security tags attached.
Do you provide appraisals for insurance purposes?
Every purchase of $1,000 or more includes a complimentary formal appraisal performed by our GIA-certified gemologists.
Can I have a ring resized after purchasing?
Most of our rings can be resized. We offer one complimentary resizing within the first 60 days of purchase for most standard ring designs.
Are your diamonds ethically sourced?
Absolutely. Levy's Fine Jewelry strictly adheres to the Kimberley Process to ensure that all our diamonds are conflict-free and ethically sourced.
Do you offer flexible payment plans?
Yes, we provide several financing options, including Affirm and in-store layaway plans, to help you bring home the piece of your dreams.